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Home > Support > F.A.Q.
 

F.A.Q.

Where does my item get shipped from?
Items are shipped out of Brooklyn, New York.

What is your shipping cost?
We offer Free USPS first class shipping. Faster shipping is available at your own cost.

How long is your handling time?
Handling time is usually same day. Every order made before 3pm EST. ships out same day.

Do you ship to other countries?
We ship anywhere in the world.

What payment methods do you accept?
All major credit cards are accepted. ( Master, Visa, Discover, American Express)

What if i don't like the item i bought what is your return policy?
You can return it within 14 days of delivery for a full refund or exchange ONLY if the item is in the same condition as received and there is No physical damage.

How does your mail in repair process work?
  • You place the order and pay for it. 
  • Mail your device in to us.
  •  Once your device is received it gets repaired and shipped out the same day. ( If it is received before 3pm EST.)
  •  You will be contacted once the repair has been done and a tracking number will be generated  and given provided to you in your order.

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